Located in the heart of Birmingham in The Mailbox where you have restaurants, bars, shops and the picturesque canals of Birmingham on your doorstep, you will find The AC Hotel which is part of the Marriott hotel group. Well designed throughout, with plenty to offer and drawing in guests that are looking for something a bit more than just staying in a “chained hotel”

I have stayed in many Marriott hotels, all have been very disappointing except for AC Hotel which doesn’t strike me as a typical “chained” old-fashioned Marriott hotel, it’s quite literally the opposite. As I step through the doors of the hotel I am greeted with Modernisation, sleek design throughout and CLASS. No victorian patterned chairs, no worn-out carpets and certainly no mahogany, It was almost like stepping into an upmarket business class lounge at the airport which, I really liked!

Checking into the hotel is very quick and easy, I found the staff very pleasant, informative and welcoming, I spoke to a young girl at the reception who was ever so lovely and accommodating. I was checking in for two nights (Thursday to Saturday) in a Canal view superior guest room with a queen bed for £126.48.

The hotel oozed sleek modern decor throughout the hotel and it didn’t stop when I got to the room. I noticed straight away that the room was big and had plenty of space, you could fit a party of twenty in there easily. Simple, modern and classy, straight away I felt relaxed and comfortable.
The room as well as the hotel was completely spotless, it was so clean I could see my reflection in the sink and there was not a coffee smear in sight!

The queen bed was huge and was big enough to fit my 6 ft 6 partner which was a huge success as sometimes he does struggle to fit in beds [Insert troll face] The room provided all the useful facilities that you would expect and more including a very fancy Nespresso machine, Sky TV, bathrobes and slippers. The room also provided a lovely view of the Canal that was stunning to see at night, lovely to watch Birmingham glistering at night. The room was right on the front just above the restaurants and bars in which I did wonder, would I be able to sleep at all as Birmingham nightlife is quite animated…however I didn’t hear one single Birmingham accent nor clinking of glasses/bottles BUT it might be a different story on a Saturday night…

The only thing that was missing from the room was wine glasses and of course, this is not essential but after a busy day at work It was time for wine so I contacted reception and within five minutes two wine glasses were delivered to the door.

In regard’s to CO-VID restriction’s, there is a list of rule’s and information guides from the hotel which inform’s guest’s of all the health and safety procedure’s the hotel has taken to provide a safe stay to all guest’s. There are sign’s to tell guest’s to wear mask’s, hand sanitiser station’s and social distancing rule’s carried out throughout the hotel. There was not one time I felt uncomfortable or unsafe in this hotel.

At the Hotel, they have a hotel bar and the AC lounge area where they serve breakfast, an array of tapas, afternoon teas and signature cocktail’s. I didn’t get to explore the lounge due to CO-VID restriction’s however I have tried out the tapas and cocktail’s in the lounge on a previous Blogger’s event which was superb! If you like to read my review please check it out here. They do have an on-site Starbucks if you’re a busy bee in the morning’s and need a caffeine pick me up, however, if you’re not a fan of Starbucks there is plenty of Independent coffees shops within a five-minute walking distance from the AC Hotel such as Medicine Bakery and Cocoa by Ali. In regards to travelling to the Hotel, They do not have a hotel car park however The Mailbox doe’s have one and AC Hotel guests receive a 15% discount. Grand Central Station is about a 5-10 minute walk and there are also bus stops nearby.

View from our room

Overall I had a really lovely stay at The AC Hotel, I couldn’t fault it and although certain service’s were not available due to CO-VID I still managed to have an enjoyable stay as well as importantly, a safe stay. The staff are hard-working and strive to take care of their guest’s, I have to say this is some of the best customer service I have ever experienced at a hotel. A two-night stay for £126.48 in the heart of Birmingham surrounded by great hospitality and shopping facilities with excellent customer service and a spacious and functional room is certainly nothing to frown about, I was more than satisfied. I left feeling refreshed, full of energy and pretty darn happy with my stay with AC and I continue to look forward to my next visit with AC.



  1. On my list to stay there ( though the Grand is top of the list at moment.. )
    The noise would worry me but I think all bars/restaurants in the mailbox close around 12/1am so wouldn’t an issue as I most likely would still be out myself – Guessing it was so quiet when you visited though as they aren’t open at the moment?
    Great location though for visiting Brum…


    1. Grand is also on my list! I have stayed at the AC hotel before (about two years ago) I believe it was Sunday to Tuesday but again, I heard no noise. I am guessing Saturday night (no lockdown) you would maybe hear a bit of shouting but yeah it does close around 12/1am so should die down. I was really impressed and thought it was great value for money as I have paid round about that price before for a one night stay and an awful nights sleep!


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